The 3CX VoIP PBX for Windows is a SIP-based, easy-to-manage software IP PBX PBX server that replaces traditional hardware PBXs extensively. In addition to the usual comfort and performance features of a modern classic switchboard, the 3CX telephone system offers all the benefits of a modern and future-proof IP-based telephone system.
With 3CX PhoneSystem, you get Unified Communication, CTI, Outlook and Office 365 CRM integration, Exchange integration, fax 2 email reception, instant messaging, phone, video and web conferencing capabilities, and more considerably cheaper prices.
PBX EDITION | STANDARD | PROFESSIONAL | ENTERPRISE | |
---|---|---|---|---|
Extensions | Unlimited | Unlimited | Unlimited | Unlimited |
Number of supported simultaneous calls | 8th | 4/8/16/32/64 / 128/256/1024 | 4/8/16/32/64 / 128/256/1024 | 4/8/16/32/64 / 128/256/1024 |
Call logging | Yes | Yes | Yes | Yes |
Call forwarding on "Busy" and "Not accepted" | Yes | Yes | Yes | Yes |
Call Routing via DID | Yes | Yes | Yes | Yes |
Speech dialogue system / digital receptionist | Yes | Yes | Yes | Yes |
Voicemail / Music on Hold | Yes | Yes | Yes | Yes |
Central telephone directory | Yes | Yes | Yes | Yes |
Forwarding calls | Yes | Yes | Yes | Yes |
Display of new voice messages (MWI) | Yes | Yes | Yes | Yes |
Simultaneous ringing on extension and mobile phone | Yes | Yes | Yes | Yes |
Automatic return in case of "busy" | Yes | Yes | Yes | Yes |
Support for SIP trunks / gateways | 1 | Yes | Yes | Yes |
Integration of Sennheiser headsets | Yes | Yes | Yes | Yes |
Extensive codec support (G711, G722, GSM, Speex, ILBC) | Yes | Yes | Yes | Yes |
G729 codec support | No | Yes | Yes | Yes |
Custom FQDN | No | Yes | Yes | Yes |
BLF indicator | No | Yes | Yes | Yes |
Call reporting | No | Yes | Yes | Yes |
Parking and taking calls | No | Yes | Yes | Yes |
Queue | No | Yes | Yes | Yes |
Call recording | No | Yes | Yes | Yes |
Intercom / paging | No | Yes | Yes | Yes |
Management of call records | No | Yes | Yes | Yes |
Configure BLF function keys via 3CX client | No | No | Yes | Yes |
PBX EDITION | STANDARD | PROFESSIONAL | ENTERPRISE | |
---|---|---|---|---|
Web-based management console | Yes | Yes | Yes | Yes |
Automatic provisioning of devices | Yes | Yes | Yes | Yes |
Web-based display of system status in real time | Yes | Yes | Yes | Yes |
Integrated web server | Yes | Yes | Yes | Yes |
Easy backup and restore | Yes | Yes | Yes | Yes |
SBC for configuring external extensions | Yes | Yes | Yes | Yes |
Compatibility with VMware / Hyper-V | Yes | Yes | Yes | Yes |
Scheduled backup | Yes | Yes | Yes | Yes |
Connection of several 3CX telephone systems (bridges) | No | Yes | Yes | Yes |
Scheduled recovery | No | No | Yes | Yes |
Integrated Failover (Fail Over) | No | No | Yes | Yes |
Standby license for Fail Over | No | No | No | Yes |
PBX EDITION | STANDARD | PROFESSIONAL | ENTERPRISE | |
---|---|---|---|---|
Presence display of other colleagues | Yes | Yes | Yes | Yes |
Receive voice messages by e-mail | Yes | Yes | Yes | Yes |
Advanced forwarding rules | Yes | Yes | Yes | Yes |
Set up conference calls | Yes | Yes | Yes | Yes |
Click2Call extension | Yes | Yes | Yes | Yes |
Receive faxes in PDF format by e-mail | No | Yes | Yes | Yes |
Integrated fax server | No | Yes | Yes | Yes |
Show presence of field offices | No | No | Yes | Yes |
PBX EDITION | STANDARD | PROFESSIONAL | ENTERPRISE | |
---|---|---|---|---|
Call Flow Designer | No | No | Yes | Yes |
Advanced queue strategies | No | No | Yes | Yes |
Advanced call reporting | No | No | Yes | Yes |
Queue statistics in real time | No | No | Yes | Yes |
queue reports | No | No | Yes | Yes |
Intrusion / Listen In / Whisper | No | No | Yes | Yes |
Search for customer name via Caller ID | No | No | Yes | Yes |
Use of the API of the 3CX client | No | No | Yes | Yes |
Linking the company directory with LDAP / ODBC | No | No | Yes | Yes |
Synchronization of the phone book with Microsoft Exchange | No | No | Yes | Yes |
Real-time monitoring of queues | No | No | Yes | Yes |
wallboard | No | No | Yes | Yes |
View of the queue manager in the switchboard | No | No | Yes | Yes |
Search function for call records | No | No | Yes | Yes |
Log in and out of agents by the supervisor | No | No | Yes | Yes |
Support of external agents | No | No | Yes | Yes |
Callback function | No | No | Yes | Yes |
CRM Integration / Scripting Interface | No | No | Yes | Yes |
SLA notification and reporting | No | No | Yes | Yes |
PBX EDITION | STANDARD | PROFESSIONAL | ENTERPRISE | |
---|---|---|---|---|
Android client | Yes | Yes | Yes | Yes |
iOS Client | Yes | Yes | Yes | Yes |
Windows client | Yes | Yes | Yes | Yes |
Mac client | Yes | Yes | Yes | Yes |
Web Client | Yes | Yes | Yes | Yes |
Management of the 3CX client via console | Yes | Yes | Yes | Yes |
Integrated 3CX tunnel to avoid NAT problems | Yes | Yes | Yes | Yes |
PBX EDITION | STANDARD | PROFESSIONAL | ENTERPRISE | |
---|---|---|---|---|
Automatic plug and play provisioning | Yes | Yes | Yes | Yes |
Network-wide management of IP phones via console | Yes | Yes | Yes | Yes |
Restart the phones remotely | Yes | Yes | Yes | Yes |
Network-wide update & management of the firmware | Yes | Yes | Yes | Yes |
Support for common SIP phones | Yes | Yes | Yes | Yes |
PBX EDITION | STANDARD | PROFESSIONAL | ENTERPRISE | |
---|---|---|---|---|
Automatic plug and play provisioning | Yes | Yes | Yes | Yes |
Network-wide management of IP phones via console | Yes | Yes | Yes | Yes |
Restart the phones remotely | Yes | Yes | Yes | Yes |
Network-wide update & management of the firmware | Yes | Yes | Yes | Yes |
Support for common SIP phones | Yes | Yes | Yes | Yes |
PBX EDITION | STANDARD | PROFESSIONAL | ENTERPRISE | |
---|---|---|---|---|
Automatic plug and play provisioning | Yes | Yes | Yes | Yes |
Network-wide management of IP phones via console | Yes | Yes | Yes | Yes |
Restart the phones remotely | Yes | Yes | Yes | Yes |
Network-wide update & management of the firmware | Yes | Yes | Yes | Yes |
Support for common SIP phones | Yes | Yes | Yes | Yes |
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